A member of the Engage team since 2004, Sean serves as Senior Director for Technical Services, leading Engage's help desk, technical support teams, operations, and telecommunications. He is also a key hospital CIO liaison. His efforts have seen Engage achieve and sustain an unprecedented 98% customer satisfaction rating for support issues.

Sean is a Microsoft Certified Systems Engineer and a Cisco Certified Network Associate. Before Engage, Sean worked for Software Spectrum. He holds a BS degree from City University in Seattle, Washington.