Blog - Engage - Complete IT Solutions for Your Hospital


October 28, 2021
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Today, KLAS Research has released its much anticipated and latest Performance Insights report, titled MEDITECH Implementation Services 2021: Which Firms Are Driving Successful Implementations? The report highlights the organizations who are consistently providing high-quality MEDITECH services, through interviews conducted over the last 18 months.

October 26, 2021
Hampton Revised

Engage, a Tegria company, congratulates Hampton Regional Medical Center (HRMC) on their successful Go-LIVE of MEDITECH Expanse October 1, 2021. The 32-bed hospital migrated from MEDITECH MAGIC in the acute setting and MPM in the ambulatory environment. HRMC is a not-for-profit community hospital governed by a local board of directors and located in Varnville, South Carolina.

October 21, 2021
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The ongoing impacts of the pandemic aren’t just being felt on the frontline – 60% of healthcare providers are facing clinical support staff coverage challenges because of COVID-19. As the staffing shortage pinch gets tighter and burnout rates continue to skyrocket, new ways of working will be required, and the digital transformation of care delivery and hospital operations will become increasingly prevalent as a cost-effective solution.

August 19, 2021
Exeter Hospital Sm

Disaster recovery (DR) had long been a challenge for Exeter Hospital. Back in the early 2000s Exeter Hospital realized  it was so dependent on its MEDITECH EHR for continued operations that it needed to find a way to ensure its  availability in case of a disaster. Despite considerable investments in infrastructure, resulting in two setups, numerous  server racks, multiple manuals, and physical boxes of information hosted in both data centers, there did not appear to  be a way for the hospital to complete a successful DR test.  

August 17, 2021
Best in KLAS Blog Sm

Earlier this year, Engage was fortunate to be recognized as a leader in health information technology (HIT) thanks to our multiple Best in KLAS awards. While the recognition is excellent, what matters most to us is what the KLAS Awards stand for. The Best in KLAS report is compiled from feedback from thousands of providers and recognizes “software and services companies who excel in helping healthcare professionals improve patient care.”

June 29, 2021
How Do I know if my EHR help desk is any good? Small

Help desks and service centers are rich with data, especially for health systems. With all of that data to consider for your providers and staff, how can you establish benchmarks and know whether your providers and staff are getting the system support you paid for? And how will you know if your EHR analysts are able to focus on the complex innovative projects you need in order to grow your organization?

May 24, 2021
KLAS COVID-19 Report Small

Engage, a Tegria company, is pleased to announce that KLAS has identified Engage as a leader for their response to the COVID-19 crisis in their recent report, Vendor Performance in Response to the COVID-19.

April 30, 2021

Navin Haffty and Engage, Tegria companies, continued strong momentum in the first quarter with three hospitals selecting the Tegria companies for cloud hosting of their MEDITECH electronic health record (EHR) systems.

Nexus Health Systems, provides pediatric and adult rehabilitation services at three locations in the Houston, Texas area. Nexus selected Navin Haffty\Engage for cloud hosting of their MEDITECH EHR. Nexus, made the decision based on Engage’s technical abilities and Navin Haffty’s respected reputation.

Grady Memorial Hospital is a 49-bed rural hospital located in Chickasha, OK. Grady Memorial was one of many hospitals recently notified by their previous hosting provider of discontinuation of MEDITECH hosting services. Grady reviewed several vendors and selected Navin Haffty\Engage to host their MEDITECH going forward.

Duncan Regional Hospital, a not-for-profit regional health system in Oklahoma, selected Navin Haffty\Engage to deliver a comprehensive cloud hosting solution to its two hospitals and 20 provider clinics.

“We really liked that Engage was flexible to accommodate our needs and they provided a highly redundant system using diverse technology. Working with the Engage team has been great,” said Rodney Freeman, information technology director, Duncan Regional Hospital.

April 27, 2021
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Engage, a Tegria company, is proud to be recognized as a MEDITECH Hosting “Best Practice” provider by Securance Consulting and awarded an overall “Five Star” rating for the sixth consecutive year.

April 5, 2021
VVRMC Case Study Small

In late 2019 Val Verde Regional Medical Center (VVRMC) closed the contract with their previous IT services vendor and made plans to implement MEDITECH in February 2020. It soon became apparent that they did not have sufficient internal resources, personnel, or expertise to successfully execute the implementation in an on-premises environment, so began looking for a remote hosting partner for their MEDITECH implementation. VVRMC decided to partner with Engage, a Tegria company, for remote hosting in Engage’s cloud environment.

April 2, 2021
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Join us on April 27th to hear Beauregard Health System (BHS) discuss their MEDITECH Expanse implementation supported by cloud hosting with Engage. You will hear how their software delivery was received on the same day that COVID-19 was declared a pandemic and how cloud hosting enabled their implementation to continue during a subsequent transition to a remote-work environment even with the impacts of direct hits from Hurricanes Laura and Delta. Senior leadership from both Engage and BHS will discuss how flexibility, communication, collaboration and cloud hosting helped BHS reach the finish line for their implementation, even in the face of nearly insurmountable challenges.

March 22, 2021
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Many health systems have elected to host their Electronic Health Record (EHR) system using a cloud based solution rather than building out the infrastructure required for an in-house on-premises solution. 

February 9, 2021
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Join us on February 24, 2021 to learn how Providence St. Joseph Health is managing their transition off of their current EHR and how Engage is able to provide ongoing legacy support for their 17 facilities while maintaining effective tier-2 support. You will hear from senior leadership from both Engage and Navin Haffty about the importance of Tier-2 Support for your in-house IT staff and why you need to make Legacy Support a priority for any transition.

February 2, 2021
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Engage, a Tegria company, is pleased to announce that KLAS has recognized Engage as a leader in health information technology (HIT). In its annual report, 2021 Best in KLAS: Software and Services, KLAS named Engage as the top vendor in two categories: “HIT Implementation Leadership – Large” and “Go-Live Support.”

January 27, 2021
Engage and NH Tegria 500

Engage and Navin Haffty are pleased to announce the achievement of another Better Together milestone toward seamless integration. As of January 1, the organizations have aligned sales forces to improve the client experience and ensure all customers can utilize the full range of services now offered from each company. The unified sales team is a step toward aligning our companies’ delivery models to provide maximum value to our clients.

January 20, 2021
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Engage is pleased to announce RML Specialty Hospital in Hinsdale, Illinois has selected Engage to provide cloud hosting for its upcoming MEDITECH Expanse electronic health record implementation.

January 11, 2021

Engage and Navin Haffty, the premier MEDITECH solutions providers for hospitals, announce plans to offer the MEDITECH market access to KLAS Arch Collaborative and their innovative Electronic Health Record (EHR) services to better measure EHR implementation success.

January 5, 2021
KLAS Arch Webinar

Engage is partnering with KLAS Arch Collaborative to bring a conversational webinar to healthcare IT and clinical informatics professionals. This webinar will give an overview of services offered by the Arch Collaborative, deliver key findings from their research applicable to any organization, regardless of size, and will highlight Engage’s capabilities for MEDITECH implementations.

December 4, 2020
Hampton Regional

Engage is pleased to announce that Hampton Regional Medical Center in Varnville, South Carolina has selected Engage as the trusted consulting partner for their upcoming MEDITECH Expanse Electronic Health Record (EHR) implementation. Engage was selected from several other consulting companies because of their experience and ability to bundle both the infrastructure and consulting services under one contract.

 Hampton Regional is a 32-bed non-profit community hospital, serving the patients of the South Carolina Lowcountry for over 70 years. Hampton Regional chose MEDITECH Expanse to replace their previous MEDITECH Magic EHR system to ensure continuity of care between their hospital and medical clinics and to take advantage of the latest advances in EHR technology.

 In addition to implementation consulting services, Hampton Regional has contracted with Engage for the technical infrastructure build and to implement a comprehensive interoperability solution that will allow the sharing of patient health records with other healthcare organizations.

December 3, 2020
Webinar - Driving Customer Service in COVID-19

Join us on December 16, 2020 at 1:00 PM ET for our latest webinar featuring Sean Reis, Senior Vice President of Engage. Hear about how Engage's outsourced service desk capability can help your hospital rapidly adapt to IT challenges further exacerbated by the pandemic.

November 24, 2020
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San Luis Valley Health (SLVH) was dissatisfied with its current electronic health record (EHR) technology. SLVH leadership knew they needed a more robust, integrated EHR to support their clinical and financial operations, as well as meet regulatory requirements. As a non-profit, community hospital, financial stability is a principal concern to SLVH, whose payer mix is comprised of 70 percent Medicare/Medicaid. SLVH considered a number of EHR solutions, but selected MEDITECH because it provided a single, comprehensive and integrated health record that’s highly credible and affordable.

November 17, 2020
Webinar - Cloud Hosting 400

Join us on December 2, 2020 at 1:00 PM ET for a panel discussion featuring Brian Heersink, Director of IT at San Luis Valley Health and Keith Willey, CIO at Val Verde Regional Medical Center. They will describe their experiences with cloud hosting and the Engage team. Accompanying them will be Chad Skidmore, VP of Technical Services at Engage.

October 13, 2020
KLAS Implementation Leadership

KLAS released its highly anticipated “Implementation Leadership 2020” research study, citing Engage and Navin Haffty as distinct market leaders in MEDITECH Expanse implementation. The in-depth study, a summarization of market surveys of actual clients, looked at quality of staff, strategic expertise, and overall satisfaction, among other factors. Engage and Navin Haffty clients reported high overall satisfaction, strong strategic and technical expertise, broad experience, ability to provide answers to a wide range of questions, and good interaction with personnel (IT and clinical). Both firms also scored very well in the categories of loyalty, operations, services, relationship and value.

August 11, 2020
NH and Engage 600x300

Navin, Haffty & Associates is joining forces with Engage IT Services, Inc. to create the industry’s most comprehensive and complete MEDITECH professional services offering. This union links two leaders in the MEDITECH market - each with 20 years of experience focused exclusively on the MEDITECH electronic health record (EHR) platform, having served over 500 hospital customers and with over 300 staff and consultants.

May 21, 2020
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A newly published report from KLAS rated Engage as a top performing firm for Go-Live Support. Engage received the highest overall score of 96.8 in a high-satisfaction category where KLAS was looking to “differentiate the good firms from the exceptional.”

May 18, 2020
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Engage is providing healthcare organizations with a free version of our WaitTimes application specifically tailored for COVID-19 testing locations for 90 days.

April 30, 2020
20200430 Blog COVID-19

Taking a few steps to quantify the impact of COVID-19 can prepare one’s organization to take advantage of funding made available due to the pandemic. In an effort to get ahead of COVID-19’s financial toll, Engage is recommending steps to capture and document this impact for all our customers.  Engage's Tim Thomas outlines the key areas to look at in his new blog post.

April 6, 2020
20200406 Blog

This blog post will show how MEDITECH patient data can now be put in the hands of the patient on their iOS devices simply and securely providing access and empowering patients with control of their own medical information.

April 1, 2020
Securance 2020 w text

For the fifth consecutive year, Engage is being recognized as a MEDITECH Hosting “Best Practice” provider by Securance Consulting.

February 24, 2020
20200225 Blog

Supply chain management costs are a significant expense to Healthcare organizations.  Improving the process and flow of one’s Supply Chain system will lead to a reduction in supply costs, boosts in revenue, and improvements to the quality of patient care.

October 1, 2019
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{Spokane, WA and Vancouver, B.C., October 1, 2019} - Today, U.S.-based MEDITECH partner Engage and Vancouver, B.C.-based Gevity Consulting Inc. announced a strategic business alliance to expand their combined services across Canada. Both partners are leading healthcare IT consulting firms that offer unique strengths in healthcare information system design, implementation and optimization.

April 25, 2019
Securance 2019 BlankEngage is pleased to announce that their MEDITECH hosting services have received a "Best Practice" rating for a fourth consecutive year after successfully completing a comprehensive audit by Securance Consulting.
April 23, 2019
Atchison HospitalEngage congratulates Atchison Hospital on their successful Go-LIVE of MEDITECH Expanse April 1, 2019.  The new Expanse EHR consolidates patient records across all points of care and provides the hospital with a technology platform that will allow for continued innovation.
April 22, 2019
FMDHFrances Mahon Deaconess Hospital (FMDH) in Glasgow, Montana has completed their implementation of the MEDITECH Expanse Electronic Health Record (EHR) system.  Going LIVE with Expanse extends their EHR partnership with MEDITECH, which has been in place since 1996.
March 4, 2019
PMC Regional Hospital Text

PMC Regional Hospital in New Albany, IN successfully completed their implementation of the MEDITECH Expanse electronic health record (EHR) platform on February 25, 2019. MEDITECH Expanse is a unified EHR for hospitals and physician clinics which provides seamless patient records across the health system.


November 1, 2018
Cedar County Memorial HospitalCedar County Memorial Hospital, located in El Dorado Springs, Missouri is live on MEDITECH Expanse with infrastructure and consulting help from Engage.
October 25, 2018
MT FoxboroughOne of the highlights of every fall is the opportunity to join 300 fellow MEDITECH physicians, chief information officers, and partners at MEDITECH's beautiful Foxborough campus to hear about best practices that customers have implemented and of course new product innovations to the MEDITECH Expanse EHR system.
May 1, 2018
Island HospitalEngage would like to congratulate Island Hospital in Anacortes, Washington on their successful go-live of MEDITECH Expanse, MEDITECH's latest generation integrated Electronic Health Record (EHR) platform.
April 30, 2018
Securance 2018Engage is pleased to announce that their MEDITECH hosting services have received a "Best Practice" rating for a third consecutive year after successfully completing a comprehensive audit by Securance Consulting.
March 12, 2018
PlaygroundWelcome to my blog with current thoughts on interoperability and data sharing.   A bit about myself as an integrated health care consumer;  a practicing nurse x 36 years, currently in a large Emergency Department, and IT consultant x 16 years, and a college professor x 4 years and a mother of 3 x 29 years. 

For more information on Engage services, call us at (509) 232-8301.